Privacy Policy

1. General Information

Personal Data means any information relating to an identified or identifiable data subject.

Data Subject means any natural person, the tissura.com user, who is the sole owner of his or her personal data.

Personal Data Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, use, disclosure by transmission, dissemination oтоr otherwise making available, alignment or combination, restriction, erasure or destruction.

Data Controller means First View Trading Ltd., having an address at Suites 3009-12, Shui on Centre, 6-8 Harbour Road, Wanchai, Hong Kong., registration number, tax identification number and VAT number 02050461207, (hereinafter "First View Trading"), the legal entity which processes personal data, as well as determines the purposes and means of the processing of personal data.

2. Personal Data Processing Principles and Policy

This Privacy Policy is a public document executed to inform data subjects, as well as persons who perform the processing of personal data, about the legal compliance of First View Trading with the data protection law.

This Privacy Policy applies in the following cases:

  • when the data subject browses the website tissura.com without making purchases, or uses the services offered by tissura.com, with or without registration on the website;
  • when the data subject registers on the website tissura.com, or logs in to his or her account through external social networks;
  • when the data subject completes his or her purchase on tissura.com.

First View Trading kindly asks the user to read Terms & Conditions of tissura.com which contain the information about the guarantee of confidentiality and security measures used on the website.

First View Trading, as a Data Controller, acts in accordance with the principles determined by the legislation to provide protection of human rights and freedoms related to the processing of personal data of the tissura.com user.

The processing of any personal data by First View Trading is legitimate.

First View Trading determines the purposes and means of the processing of personal data of the tissura.com user, as well as the required security measures in accordance with the security level First View Trading operates at when processing personal data of the tissura.com user.

First View Trading does not process personal data in ways that are incompatible with the purposes for which it was collected.

First View Trading does not collect personal data beyond the minimum required for the purposes of the processing of personal data.

First View Trading does not require any personal data from the user if it is possible to provide services without the use of such data (e.g., in the case of marketing surveys conducted to improve the quality of services, or in the case of subscription to tissura.com newsletters). First View Trading does not require any data from the user if the user can be identified by other means, only when needed or upon the request of competent authorities (e.g., for personal data related to traffic and browsing on the website, or with an IP address of the user).

First View Trading respects the right of the tissura.com user to access his or her personal data, as well as the right to access the information related to any operations which use such data.

First View Trading ensures the accuracy and sufficiency of personal data during processing, as well as its relevance to the purposes of the processing.

First View Trading guarantees that the user can use his or her rights to delete or update missing or inaccurate data.

First View Trading stores personal data in the form that facilitates the identification of the data subject for the period of time required for the purposes for which it was collected and processed, and, in any case, in accordance with the applicable legislation.

First View Trading stores the personal data of the data subject until he or she withdraws his or her consent, but no longer than for 5 years from the receipt of such consent.

First View Trading is not responsible for personal data or any other type of data that the tissura.com user communicates to third parties.

Products and services offered by tissura.com are not meant to be used by children under 16. The use of any company’s products or services by children under 16 is allowed only with the involvement of a parent or guardian. Should First View Trading become aware that tissura.com processes personal data of children under 16 provided without consent of a parent or guardian, it reserves the right to delete such data.

First View Trading uses personal data based on the consent of the data subject. All data subjects have the right to revoke their consent at any time in accordance with the applicable legislation. If First View Trading processes personal data based on legal or public interests, the data subject is eligible at any time to prohibit the use of his or her personal data in accordance with the applicable legislation.

This Privacy Policy provides the full information required for the understanding of the principles of the personal data processing on tissura.com.

For further information about the Privacy Policy, the user can contact First View Trading by phone or email in the Contacts section.

3. Purposes of Personal Data Processing

In compliance with the legislation on personal data protection, First View Trading processes personal data of the tissura.com user strictly for the following purposes:

  • use of tissura.com and its services;
  • execution of the purchase contract as regards to the products offered by tissura.com, of which the data subject is the part. For further information, the user shall review our Terms & Conditions.

In particular, First View Trading collects and processes personal data for the following purposes:

  1. Registration and use of the services offered by tissura.com, sending newsletters from tissura.com.
  2. Execution of the purchase contracts for the products offered by tissura.com and other purchase-related activities.
  3. Payment processing, including payments by bank card: in this case, the personal data submitted at the payment stage (full name, bank card number, billing and shipping address) is transferred to the company that secures payment transactions.
  4. Technical and commercial requests from the user; if contacted through technical support, First View Trading processes personal data to provide necessary information on the website operation; if contacted through the Contacts, First View Trading processes personal data strictly for the purposes required to satisfy the user’s request.
  5. Handling CV requests sent by a person who would like to be considered for an open vacancy at First View Trading.

Personal data can be used in other activities related to the processing of personal data not mentioned above, but strictly for the purposes of personal data processing.

4. Means of Personal Data Processing

With regards to all the activities aforementioned, First View Trading or any third parties shall process the personal data of the data subject mainly through electronic and telematics tools.

Personal data is processed with the consent of the data subject.

The personal data of the tissura.com user cannot be disclosed to the countries that are not part of the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data signed in Strasbourg in 1981, or to the countries that are not in the list of countries offering an adequate level of data protection (this list is approved by an authorized body responsible for the protection of data subjects’ rights of the user’s country) without prior consent of the data subject. E.g., the exception can be made when the aforementioned action is required for the provision of the services and/or execution of the purchase contract related to the products offered by First View Trading on tissura.com (as well as in other cases stipulated by the current legislation). In such cases, the personal data shall be transferred to the abovementioned countries exclusively under the agreements between First View Trading and companies that process personal data in compliance with the current legislation solely for the purposes related to the provision of the services offered by tissura.com.

First View Trading processes personal data for the purposes of direct marketing, for sending new commercial offers related strictly to the activities and services of the website, via email, post, phone (SMS, calls), with the prior consent of the data subject.

First View Trading can get access to the personal data of third parties in the event that the tissura.com user buys a product to be delivered to a friend, or to send it as a gift, or wants to recommend the services or products offered by tissura.com to a friend. Since it is not possible to identify the data subject, First View Trading kindly asks the user to make sure that he or she discloses the personal data of their third party with the consent of the third party, and that the third parties are informed about this Privacy Policy. In the absence of such consent, the tissura.com user is responsible for the disclosure of information and data related to the third parties (as well as for any incompatible or unlawful use of such data). First View Trading also informs that no consent of the third party is required if this third party has already submitted his or her personal data by making a purchase on tissura.com.

First View Trading reserves the right to delete all tissura.com accounts and information related to such accounts, if:

  1. their content is illegal or damages the reputation of First View Trading and/or its products or third parties;
  2. their content promotes illegal or slanderous activities;
  3. their content is pornographic;
  4. their content promotes violence or racial, sexual or religious discriminations;
  5. the tissura.com user is under 16.

The personal data of the tissura.com user shall be stored by First View Trading no longer than for 2 working days from the date he or she withdraws his or her consent for personal data processing.

If the data subject wants First View Trading to stop processing or to update his or her personal data, he or she can leave the request in the Account or via email in the Contacts sections.

First View Trading can process the personal data of any person who wants to apply for an open vacancy at First View Trading by sending his or her CV. Every tissura.com user can leave his or her data for the purposes related to their professional opportunities at First View Trading. First View Trading processes such data exclusively for the aforementioned purposes and in compliance with the current legislation. Under no circumstances First View Trading shall disclose this personal data to any third parties.

First View Trading processes the personal data of the third parties interested in entering into business relations with First View Trading exclusively for such purposes.

5. Transfer of Personal Data to Third Parties

The personal data of the tissura.com user shall not be transferred to any third parties for purposes not specified by the legislation and not included in the list of purposes of data processing without the prior consent of the data subject.

Personal data can be transferred to third parties only if it is required for the execution of the purchase contract and direct marketing.

For these purposes, personal data shall be transferred to specific companies which process the personal data of the user under the instructions of First View Trading and in compliance with mutual legal obligations solely for the abovementioned purposes of processing, including the execution of the purchase contract and the provision of the services offered by tissura.com.

The processing of personal data is carried out by:

  1. Data center – for the purposes related to First View Trading’s servers.
  2. Bank and payment systems – for the purposes related to the processing of payments.
  3. Delivery service – for the purposes related to shipping and delivery of the products purchased on tissura.com.
  4. Call center – for the purposes related to the operation of the call centre and customer care available to tissura.com users.

First View Trading controls the activities of the companies that process personal data on behalf of First View Trading to make sure they comply with the requirements of the current data protection law.

The personal data may be transmitted to police or other competent authorities upon the official request, in accordance with the current legislation (e.g., if First View Trading needs to assist in fraud prevention on tissura.com).

In all the cases mentioned above, no data subject’s consent for data processing is required.

Personal data shall not be disclosed, distributed or transferred to third parties without prior notice of data subjects of such disclosure, distribution or transfer without their consent (if such consent is required by the current legislation).

To get the full list of authorized bodies which have access to personal data, the data subject can contact First View Trading by phone or email in the Contacts sections.

6. Obligatory and Optional Personal Data

The personal data submitted to First View Trading (in particular, full name, billing and shipping address, bank card number and security code, phone number) are required for the purpose of the execution of the purchase contract related to the products on tissura.com, for the provision of other services offered by the website upon the data subject’s request, as well as when the personal data is required for the execution of the obligations imposed by the current legislation.

In case the user chooses not to disclose the obligatory personal data, it will not be possible for First View Trading to execute the purchase contract related to the products on tissura.com or any services offered by tissura.com.

The obligatory personal data required for the provision of the services or the purchase of the products on tissura.com is marked with an asterisk (*).

The disclosure of the personal data other than the one required for the fulfilment of contractual obligations or the provision of the requested services is not compulsory and has no effect whatsoever on the use of the website and its services or the purchase of the products on tissura.com

The non-provision of optional personal data does not entail any consequences or loss of benefits for the user.

7. Rights of the Data Subject

At any time the data subject can exercise the rights with reference to the specific processing of his or her personal data by First View Trading, including:

  1. the confirmation that his or her personal data was processed by First View Trading;
  2. the legal basis of the processing of his or her personal data;
  3. the purposes and means of the processing of his or her personal data by First View Trading;
  4. the legal name and location of First View Trading, the information about the parties (except for the staff of First View Trading) who have the access to his or her personal data based on the contract with the data controller or the current legislation;
  5. the personal data of the data subject and their origin;
  6. the personal data processing period, including the retention period;
  7. the procedure for the exercise of the data subject’s rights;
  8. the information about the actual or planned cross-border data transfer;
  9. the legal name or full name and address of natural or legal person responsible for the processing of personal data on behalf of the data controller if the processing is or will be assigned to a third party;
  10. other information specified by the current legislation.

Some information from this list is included in this Privacy Policy.

For further information, the data subject may contact First View Trading by phone or email in the Contacts section.

At any time the data subject has the right to request from First View Trading or to do the following actions:

  1. Update, block or delete his or her personal data if it is incomplete, outdated, inaccurate, illegally obtained and is not required for the declared purpose of the processing, as well as enforce his or her rights.
  2. Object partially or entirely to the processing of his or her personal data explaining the reasons that justify such request, even if the processing is done for the purpose for which it was collected.
  3. Object partially or entirely to the processing of his or her personal data carried out specifically for commercial or direct marketing purposes, for the conduct of marketing research and surveys and for sending commercial offers.

At any time the data subject can exercise his or her rights in compliance with the current legislation and contact First View Trading by phone or email in the Contacts sections.

8. Consent and Withdrawal of Consent of Data Subjects

First View Trading processes personal data only with the data subject’s express consent.

The prior consent is required to send the data subject any promotional, direct marketing and other commercial communications related to the services offered by First View Trading, including mail, email, phone (calls, SMS), e.g. newsletters from tissura.com.

Any time when the data subject’s consent for the processing of the personal data is required in accordance with the legislation, First View Trading shall inform them in advance about it and give them the chance to express their consent.

First View Trading informs the user that in accordance with the current legislation no data subject’s consent is required and First View Trading can process the personal data of the tssura.com user without any consent if such processing is required for the execution of legal obligations First View Trading is bound with, or for the execution of purchase contracts of the user (e.g., when the user buys the products on tissura.com or wants to use the services available on tissura.com).

In any case, the user has the right at any time to withdraw his or her consent for the receipt of promotional communications related to the used services (e.g., to stop receiving the newsletters sent by tissura.com).

9. Web Push Notification

Depending on the device used, the data subject may receive, upon giving his or her consent, push notifications regarding new offers and new items on tissura.com, as well as his or her ‘wish list’ and ‘shopping cart’.

To deactivate notifications, depending on the platform and/or browser used, follow the steps listed below:

Platform:

Desktop: Right-click on notification > disable notifications from www.tissura.com

Mobile: Access the notification center > Site parameters > Notifications > Block notifications from www.tissura.com

Common browsers:

Chrome: Settings > Show Advanced Settings > Privacy – Content Settings > Notifications — Manage exceptions > Enter www.tissura.com and select “Block”

Firefox: Options > Content > Notifications – Select > www.tissura.com – “Block”

Safari: Preferences > Notifications > From here select "Deny"

10. Security Measures

First View Trading protects personal data with specific security measures to prevent it from being used illegitimately or fraudulently, disclosed, erased occasionally or illegally, breached or altered, as well as from other illegal use of personal data in accordance with this Privacy Policy.

However, First View Trading cannot guarantee that the security measures aimed at the protection of the website and data transfer on tissura.com can eliminate any risk of unauthorized access or data breach.

To minimize any possible risks, it is recommended that all tissura.com users install safety software on their computer device (e.g., updated antivirus programs) and make sure that their Internet providers use the necessary measures to secure network data transfer (e.g., Firewalls and spam filters). Every purchase on tissura.com is processed over secured connection which is ensured by advanced technologies and codification systems (SSL protocol).

11. Сookies

Tissura.com uses automatic systems of data collection, such as cookies.

A cookie is a device transmitted by the server to the browser or gadget of an Internet user. It helps collect information in an automated way, such as IP addresses of the user and other data relating to the user’s traffic or browsing preferences on tissura.com.

The information is processed in a collective and anonymous way for commercial purposes, and cookies do not contain intelligible information about personal data. However, they allow to link an Internet user and his or her personal information provided by such user through tissura.com.

The submitted data is collected by the website during browsing through cookies directly or in an automated way and is not used to identify the data subjects.

Cookies used for marketing purposes help improve the browsing experience of the tissura.com user, speed up the purchasing process and improve the services offered by First View Trading: cookies help demonstrate the products according to the needs and preferences of the users.

Third-party cookies allow First View Trading to show the user commercial offers published on partner websites. The information obtained from third-party cookies is controlled by third parties, not by First View Trading.

Social network cookies are used to link social networks and the tissura.com user.

Cookies are disseminated by First View Trading servers and no one may gain access to the information contained therein. Only First View Trading processes information collected by cookies, in a collective and anonymous way, in order to optimize its services and the website for the needs and preferences of its users.

As you may know, each Internet browser allows the deletion of cookies after each session. Each Internet browser contains instructions on how to carry out these procedures of deletion. If the data subject wishes to delete cookies, he or she may access the appropriate instructions section on their Internet browser.

The acceptance of the use of cookies is necessary to take advantage of many features and services offered by the website, including the purchase of products.

If the browser is set to block or delete cookies, First View Trading cannot guarantee that the user will have access to all the features and services offered by tissura.com (e.g., the computer may not be able to keep the products the user has selected in the ‘Shopping Cart”).

12. Links to Third-Party Websites

Tissura.com may contain links to third-party websites which may not be related to tissura.com or First View Trading.

First View Trading does not control such websites and their content.

First View Trading is not responsible for the content of such websites and/or the rules applied by such third-party websites to the confidentiality and the processing of personal data during browsing.

First View Trading kindly asks the user to take caution when following external links published on tissura.com, and to review the privacy policies of such websites. The Privacy Policy of tissura.com is not applicable to third-party websites.

The links to other websites are published on tissura.com to help the users search for and visit websites on the Internet and to use links on Internet websites. By publishing links to third-party websites on tissura.com, First View Trading makes no warranties or recommendations about such websites, their content, services or produces offered or sold to the user on such websites.

13. Contact Information

For further information related to the processing of personal data on tissura.com, the user can contact First View Trading by phone or email in the Contacts sections.

14. Applicable Law

First View Trading acts in accordance with Hong Kong legislation. The website www.tissura.com acts in compliance with the data protection law.

All disputes, disagreements or claims arising in connection with the use of the First View Trading sites are subject to consideration in the court of Hong Kong, which has exclusive jurisdiction.

For further information about the rights and the data protection law, please visit the website of the competent data protection authority:

https://ec.europa.eu/digital-single-market/en/news/list-personal-data-protection-competent-authorities.

15. Changes to the Privacy Policy of First View Trading

First View Trading can change or amend the Privacy Policy of tissura.com with regard to new regulatory measures relating to the protection of personal data and the protection of rights of the tissura.com user.

First View Trading shall promptly inform the user about the changes made to the Privacy Policy of First View Trading.

First View Trading requests of the user to periodically check this website section to see the latest updated version of the Privacy Policy of First View Trading.